Privacy Policy

Last updated: 2025-09-17

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://your-domain.com (the “Site”). Continuing using this site means you agree to all of the mentions below.

 1. WHAT DATA WE COLLECT

  1. We collect and process the following categories of personal data depending on how you use the Platform:
    1. Data you provide directly
      1. Identity data (e.g. name, date of birth, nationality)
      2. Contact data (e.g. email address, phone number)
      3. Payment data (e.g. card or bank details, billing address)
      4. Creator verification documents (e.g. ID, liveness scans)
      5. Communications (e.g. support messages, complaints)
    2. Data we collect automatically
      1. Usage data (e.g. login times, clicks, viewed Content, messages)
      2. Technical data (e.g. IP address, browser type, device model)
      3. Location data (based on IP or device permissions)
      4. Session activity (e.g. navigation, interactions)
    3. Data from third parties
      1. Referral information
      2. Identity verification and fraud prevention services
      3. Advertising or analytics platforms
  2. We may combine this data to improve our services, protect users, and detect misuse.

2. HOW WE USE YOUR DATA

  1. We process your personal data for the following purposes:

PurposeLegal BasisTo create and manage your Account | Contractual necessity
To verify Creators and ensure age compliance | Legal obligation and legitimate interest
To process transactions and deliver Paid Services | Contractual necessity
To enforce Platform rules and prevent abuse | Legitimate interest and legal obligation
To improve and personalise your experience | Legitimate interest and/or consent
To respond to support or complaints | Contractual necessity or legal obligation
To deliver marketing (where permitted) | Consent or legitimate interest
To comply with laws and respond to authorities | Legal obligation

3. COOKIES AND TRACKING

  1. We use Cookies and similar technologies to operate, protect, and improve the Platform. Please refer to our Cookie Policy for a detailed explanation of how Cookies work and how you can manage your preferences.

4. WHO WE SHARE YOUR DATA WITH

  1. We only share your personal data where necessary and for legitimate purposes. This includes sharing with:
    1. Payment processors
    2. KYC and fraud tools
    3. Analytics providers
    4. Marketing platforms (only with your consent)
    5. Customer support tools
    6. Legal authorities, where required by law or court order
  2. Wherever possible, we enter into data processing agreements with these providers to ensure your data is handled securely.
  3. TheHotZone may contain links to external websites or services not operated by us. We are not responsible for the content, privacy practices, or data use policies of those third parties. We recommend reviewing their privacy notices before submitting any data.

5. INTERNATIONAL TRANSFERS

  1. Some of our service providers are located outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:
    1. Adequacy decisions by the UK government
    2. Standard Contractual Clauses (SCCs)
    3. UK Addendum to SCCs (if required)

6. DATA RETENTION

  1. We retain your personal data only for as long as necessary for the purposes outlined in this Policy, including:
    1. While you maintain an active Account
    2. For legal, regulatory, tax, or audit purposes
    3. For a limited period after account closure, as required by law
  2. After this period, your data is securely deleted or anonymised.

7. YOUR RIGHTS

  1. You have the following rights under UK data protection law:
    1. Right to access – Request a copy of your personal data
    2. Right to rectification – Correct inaccurate or incomplete data
    3. Right to erasure – Ask us to delete your data under certain conditions
    4. Right to restrict processing – Limit how we use your data
    5. Right to data portability – Receive your data in a structured format
    6. Right to object – Stop certain types of processing
    7. Right to withdraw consent – Where processing is based on consent
    8. Right to lodge a complaint – With the UK Information Commissioner’s Office (ICO)
  2. To exercise your rights, contact admin@thehotzone.com
    .
  3. You can learn more or lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk
    .

8. CHILDREN

  1. The Platform is not intended for children under 18. We do not knowingly collect personal data from children. If you are aware of someone under 18 using Fanvue, please notify us immediately at admin@thehotzone.com
    .

9. AGE VERIFICATION DATA

  1. To comply with global age verification laws, we process additional data for users in regulated jurisdictions as detailed in our Age Verification Policy. This includes:
    1. For Viewers: Basic age confirmation status and verification timestamps
    2. For Creative Users: Government ID details, biometric matching data, and verification documents
  2. Age verification is performed by approved third-party providers (currently Ondato) under strict data processing agreements. We store only the minimum data necessary for compliance:
    1. Verification status (pass/fail)
    2. Verification timestamp
    3. For Creative Users only: Document data per USC 2257 requirements
  3. Age verification data is:
    1. Processed based on legal obligation and legitimate interest
    2. Retained for the duration of your account
    3. Subject to enhanced security measures
    4. Never used for marketing purposes

10. SECURITY

  1. We take the protection of your personal data seriously. We implement appropriate technical and organisational measures to prevent accidental loss, unauthorised access, or misuse of personal data. These include:
    1. Secure servers and encryption of sensitive data;
    2. Access restrictions and confidentiality agreements for staff;
    3. Breach detection and notification procedures, in line with legal obligations.
  2. You are responsible for keeping your account credentials confidential and must not share them with others.



Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@thehotzone.com